This privacy policy governs your use of the software application horseshape smart3Dscanner (“Application”) for mobile devices that was created by TEC Competence UG (haftungsbeschränkt) & Co. KG. The Application allows users to scan horsebacks using TrueDepth technology.

What information does the Application obtain and how is it used?

User Provided Information

If you fill out the in app survey, we may use the information you provided us to contact you in the future if you requested us to do so.

Automatically Collected Information

The Application may collect certain anonymous usage statistics information.

Does the Application collect or share any camera imagery or TrueDepth data?

This Application never shares your captured scans or imagery with third parties. Your data remains on your device and your cloud account on our servers in Germany.

Does the Application collect precise real time location information of the device?

This Application does not collect precise information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized usage statistics data is periodically or in case of an app crash is transmitted to external services to help us improve the Application and decide what features to build.

What are my opt-out rights?

You can stop all collection of information by the Application easily by deleting your Account and uninstalling the Application. The option to delete your Account is accessible via the settings menu in the Application - we require you to login beforehand in order to prevent you from performing this unintentionally. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. On Account Deletion all collected data is anonymized immediately on the production system. After a Backup Retention time of 3 months we don‘t have any unanonymized copies of your data. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


We do not use the Application to knowingly solicit data from or market to children under the age of 13.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Germany. If you reside outside of Germany your information will be transferred, processed and stored there under German privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at